Whittemore Library
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How to access the electronic resources from off campus?
You can access the electronic resources by selecting the off-campus button on the top right-hand side of the library homepage (above the picture). If you are faculty, enter campus\your username and enter your password. (username and password = network or blackboard account). For students, enter student\your username and then password. Once authenticated, you will see the page labeled "Off Campus Resources". Email reference if you experience problems with access.

How much are photocopies?
15 cents per page.

Where are the copiers?
Two on the first floor (one near the elevator and one near the Reference room) and one in Periodicals.

May I take books to the copiers?
Yes.

Do your copiers take cards or cash?

Cash.

How do I get a copy of an article or book which is not in this library?
You can request an Interlibrary Loan online.

Is there a charge to use the Library?
No.

Can the general public use the Library?
Yes, as long as they have their Minuteman Library Network card.

Does the Library have a certain book?
Consult the Online Library Catalog.

May I check out a reference book, a reserve, or a periodical?
Reference books and periodicals can not be checked out. A small number of reserves may be checked out overnight.

What journals does the Library have?
Consult the Library's Periodical Holdings List located at terminals or search the Online Catalog. For online journals ask a librarian for assistance.

Where are Course Reserves?
At the Circulation desk.


Interlibrary Loan (ILL) Frequently Asked Questions

How many things can I request through ILL?
Five per day.

How soon will my requests be filled?
Between 3-5 days. Items borrowed from a library outside of our network may take 10-14 days.

Are there any limits on how long an article I can request?
Yes. 30 pages on requests.

How will I know when my requests have come in?
You will be notified by e-mail.

Where do I pick up my ILL items?
At the Circulation Desk.

How long do I have to pick up my ILL items?
Books or Av items are held at the Circulation Desk for 7 days. If they are not picked up, they are returned to the owning institution.

Where do I return ILL materials?
At the Circulation Desk.

Can I renew ILL items?
Some ILL items may be renewed. Minuteman Network items may be renewed as long as there is no waiting list for the item. Other items may or may not be renewed at the discretion of the owning institution. Contact the ILL coordinator about renewing items from outside of the network.

What happens if I don't return the ILL materials on time?
Overdue ILL materials are charged a fine of $.10 per day, per item, up to $10.00.

Can I request that items from Henry Whittemore Library be held at the Circulation Desk? No, the borrower must retrieve items owned by Henry Whittemore Library.

Why was my request form returned to me?
Request forms are returned if they are incomplete or have indicated that the item is needed within a time frame insufficient for procuring it.

Can I request audiovisual materials?
Yes, though many institutions have restrictions on lending this type of material. They may take longer time to arrive.

I requested something in plenty of time, with all the correct information. I was even willing to pay for it. Why didn't I get it?
Interlibrary Loan is able to fulfill the majority of requests, but some items are impossible to obtain. This is particularly true for very old or very rare items or dissertations. Many institutions are reluctant to loan items of which they own the only copies. Also, institutions will not lend non-circulating items.

Framingham State University

100 State Street

PO Box 9101

Framingham, MA 01701-9101

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Phone: 508-620-1220