Information on Housing, Meal, and Parking Credits for Spring – March 20, 2020

Dear Students,

I know that many of you are anxiously awaiting news on the University’s plan to provide relief from this semester’s housing, meal plan, and parking expenses, given that we have had to move to remote learning. The University has been working hard to ensure that we do what’s right for you and your families.

To that end, we plan to begin issuing prorated adjustments or credits to student accounts by mid-April. There is a small delay as we await guidance from the U.S. Department of Education about the impact, if any, of this situation on federal financial aid and loans. We anticipate there will not be, but cannot adjust accounts until we have confirmation.

Students living in a residence hall who move out completely by 3/29/20, or who have approved alternative move out arrangements with Residence Life, will receive a prorated adjustment or credit of their room and meal plan charges for the semester in the next few weeks. Please note that the adjustment or credit will be applied to any outstanding balance owed to the University first. Students who have neither scheduled a move out appointment nor contacted Residence Life to make alternative move out arrangements are urged to do so as soon as possible as their reimbursements will be delayed until that action is completed (note that the university needs to reassign rooms to students who have been approved for emergency housing, so all rooms need to be vacated).

All resident students who have moved out of the residence halls, as well as all commuter students, will also be credited for a portion of their parking as of March 22, 2020, the last day of the originally scheduled spring break. The parking credit is based upon the parking refund schedule published annually in the Parking Rules and Regulations Handbook.

The University is temporarily waiving the requirement for students to return their decal in order to qualify for the parking credit, so that students are not forced to travel to campus to return the decal during the COVID 19 virus outbreak.

It should also be noted that adjustments to tuition and fees will not be made because the semester is being completed remotely.

A comprehensive question and answer guide with more detailed information on account credits and adjustments can be found on the Student Accounts Page.

We encourage you to check your student account online; we will process the adjustments as soon as possible. Adjustments that result in an overall credit balance will then be processed as refunds within two weeks of the credit balance being determined.

I know that many of you are disappointed with the current pandemic that has altered our traditional university operations and we share in your disappointment. These are truly unprecedented circumstances and the University is doing everything in its power to ensure students can earn the credits they need, and maintain student and administrative services in a remote format all, while keeping our community safe during this public health emergency.

Student Accounts Office