The Henry Whittemore Library offers a wide range of services to its patrons. Below is the contact information of the library's departments.
Access Services & Reserves
The Access Services Department checks materials in and out of the library, handles renewals and overdues, takes in payment of library fines, maintains the book stacks, and answers general information questions. The Circulation desk is also where you pick up and drop off Interlibrary Loan materials.
Reserves are items selected by professors for use by their classes. The majority of reserve materials may only be used in the library. Most reserve items are kept at the Circulation desk. Students need an activated library card in order to use reserve materials.
Access Services Supervisor
Part-time Circulation Desk Supervisors (Evenings and Weekends):
ILL- Interlibrary Loan
Interlibrary Loan is responsible for obtaining items not owned by the Whittemore Library for Framingham State University students, faculty and staff. It also fulfills requests for materials in the Whittemore Library's collection made by other institutions.
Interlibrary Loan Coordinator
The Acquisitions team is responsible for acquiring resources for the main collection of print and electronic material. We assess and maintain the main collection. We work closely with the e-Resources and Research and Learning teams to conduct ongoing evaluation of the current resources.
Scholarly Resources Acquisitions and Management Librarian
Acquisitions and e-Resources Library Assistant
The Ella C. Ritchie Curriculum Library, located on the Upper Mezzanine (UM) of the Henry Whittemore Library, contains a special collection of instructional materials for curriculum planning and unit development in early childhood, primary, elementary, and secondary levels.
Curriculum Library Location: Upper Mezzanine (UM) floor of Whittemore Library
e-Resources and Digital Services
This department covers a wide range of responsibilities including: curation and management of the Library’s e-Resources (subscription databases, e-books, online services, digital toolsets) that are maintained and made available for students and faculty. Management of the resources involves operating the "backend" administrative levels of these services. Supporting these resources includes: understanding their intended uses; being able to explain these services to the campus community; and creation of guides and tutorials. The department ensures the availability of these resources and for correcting issues when they occur; and for providing analysis to support the decision to renew or cancel subscriptions. The department also supports emerging technologies and the Digital Repository, public galleries/special collections materials, digitization services, and technical processes like photo editing and other related services.
Emerging Technologies and Digital Services Librarian
Acquisitions and e-Resources Library Assistant
The Periodicals Department in the Library houses the print and microfilm collection of our periodical and magazine resources as well as a charging station and two laptop monitors for patron use. Many of our titles are available online through our databases and we also have multiple titles available online through Flipster. The Periodicals Department is located on the Upper Mezzanine (UM) level of the Library.
Periodicals Service Desk
Research & Learning
Reference librarians are available to help users:
- Use the resources in the library, such as the online catalog, reference collection, periodical indexes and databases, and the Web;
- Choose appropriate resources for a particular research topic; and
- Answer any type of question you might have about doing research or about the Library.
Reference Librarians are available to answer research questions in the Library during regular reference desk hours. We are also available by appointment for individual or small-group consultations.
Coordinator of Library Instruction and Reference Librarian
Research and Digital Pedagogy Librarian
Scholarly Communications Librarian
Student Engagement Coordinator
Part-time Reference Librarian (Evenings and Weekends):
- In person consultation;
- Via our live Chat Box on our home page;
- Phone: (508) 626-4654;
- E-mail: email@example.com; or
- Reference Question Form.
The Research and Learning Department offers many types of Library instruction sessions and tours. To request a session or a Library tour call (508) 626-4083 or send an email to firstname.lastname@example.org. Faculty members can request sessions in support of a class, a research paper, particular topic, or issue through the Library Instruction Request Form.
OER Administrative Coordinator
Deborah Fischell Percher
Special Collections and Archives
The Special Collections and University Archives are located in Room 110, which is on the first floor on the side opposite the entrance to the Henry Whittemore Library. Materials in the collections are available for research use from 9:00am to 5:00pm. Monday through Friday, or by appointment. Materials are non-circulating. Titles in the O'Connor Collection of modern American poetry and travel are searchable through the Library's online catalog. To request titles in the other collections, please consult the Special Collections staff.
Special Collections Librarian and Archivist
Hours: Monday - Friday from 9:00am to 5:00pm, and by appointment. Closed weeknights and weekends.
The Technical Services department at Whittemore Library works collaboratively with many other departments within the library to provide timely and accurate discovery of all the resources in our various collections to our students, faculty and the greater global community. Once purchased or gifted to our library, all materials are managed in Tech Services. Our responsibilities include cataloging, data entry and physical processing of these materials and many other special projects. We also work closely with the University’s Digital Repository to make those unique collections findable. If we get a book, an iPad, a bag of rocks or some puppets, we want you to be able to find it and use it. We may be behind the scenes, but we are busy!
Head of Technical Services
Library Displays: The Library displays books, drawings and other materials. Please contact the Library Dean, Millie Gonzalez, at (508) 626-4652 for more information.